What Customers are Saying

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What Customers are Saying

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“I was particularly impressed initially by Dawn. I sent an email at about 8 P.M on Wed. evening notifying Dawn of a Leaky Hot water Tank I didn’t expect any response until Thursday A.M. However within minutes I got a phone call from Dawn asking for pictures of problem area plus serial number of Old tank! I was contacted again at 7 A.M by Dawn and to make a long story short by 2:30 P.M I had a new Hot water Tank !! Thanks Dawn !!
Ted the installer was both efficient and after job completed cleaned up and explained to me things bout the New Hot water tank. This is the second time I have been helped by your company and have been impressed both times.”

- Ed

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“The technician showed up on time as scheduled, was very courteous and professional repairing our main water shut off valve. He also changed out another valve that was not on our work order. He as well cleaned up very well. Very pleased with Aquality, will definitely use again and recommend.” 

- Glen B.

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The whole experience was amazing. Dawn was very helpful. Ted arrived when he said he would, was very knowledgeable and is a very nice young man. He fixed everything and even gave me some very valuable extra advice.”

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“You guys are the best! Unfortunately we have had to have you out 3 times in the last week for 3 separate issues. Very prompt service – usually arrive within the hour! Staff is very friendly and accommodating. By the third visit we were starting to feel like family!”
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“Your plumber, Mike, was prompt, courteous and very professional.  His equipment was clean, and he performed routing out the kitchen pipes with no mess. Very impressed. He also politely answered all of our questions. He worked very efficiently. First time using your business but will definitely use your company again.  Many thanks!”


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I like the idea of your company being locally owned and am more than happy with the service Chris gave us today. I have been looking for a Plumbing company for some time and I think I found one!!


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“The last thing you want is for your hot water tank to fail you on a long weekend. Thank god for Aquality Plumbing & Heating. They helped us in record time, the service was amazing and effecient. Dave and Jeff went above and beyond. Truly an exceptional company to help us out on a long weekend. Thank you Aquality! I highly recommend this company.”
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Amy Bondar

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“Always responsive, good work and fair prices, won’t use anyone else, and don’t recommend anyone else….”

Jeff Bright

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“Prompt, reliable and efficient service; technicians who go out of their way to answer questions and offer helpful information. All of this inspires confidence and loyalty!”

- Carol Feldman

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“Aquality Plumbing is the only Plumbing and Heating company I have used for the last 5 years to take care of my company, Venter Construction and Solar INC’s plumbing needs. Of all the companies I’ve tried before in Calgary they are the best at what they do. Always a pleasure to have on site, solve problems and get the job done. Thank you.”

- Casper Venter

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“Aquality Plumbing has been our primary supplier for well over a decade. I have used their services for personal projects as well as commercial repairs and maintenance. David and his team have always been exceptional. The level of service has been the highest of quality. I have recommended Aquality to over a dozen friends and associates who have also been completely satisfied. I call on them for any project big or small. I have used them for plumbing and heating issues over the years and they are professional and customer focused. Over the past decade they have done work for me at: Mercedes-Benz Downtown Calgary, Hyatt Investments, Hyatt Auto Sales and Leasing, Northland Volkswagen, Fish Creek Nissan, Hyatt Infiniti, Hyatt Mitsubishi, Calgary Hyundai, Crowfoot Hyundai, Canada Car Shop. I recommend David and the team at Aquality all the time and will continue to call on them.”
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- Perry Itzcovitch, Mercedes-Benz Downtown Calgary

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 “Aquality Plumbing & Heating Inc. has been involved with the school’s plumbing needs for a number of years.  As this is an older structure it presents special challenges at times.  The team members who have been here have been most helpful in problem solving and offering preventative measures.  Also, they have stood behind their work if any reoccurring issues have come up.  Overall, the response time, result, and costing have helped keep the school within its plumbing maintenance budget and schedule.”

- Doug B., Operations Manager, Calgary Jewish Academy

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“Aquality has been our ‘go to’ business for the past 3 years for all our plumbing needs. They are responsive, knowledgeable and professional! We have used them for general maintenance, replacement of toilets and installation of our new hybrid hot water heater (which we love)!”

- Marie Marple

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“I use Aqaulity at our commercial site frequently, and am always impressed with the service and professionalism. I endorse this company! Thanks for all your help in the past 6 years Dave!”

- Ben Ginzberg

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“I first contracted Aquality Plumbing almost 7 years ago. I have used them almost every year since for service at my home and for my commercial business. They have always been reliable and responsive.
I have had them in for plumbing installs, plumbing repairs, boiler maintenance, commercial heating inspections, commercial plumbing jobs, clearing clogged drain line, cross connection inspections, etc.
Next is probably installing a BBQ gas line.

I have absolutely no complaints.
I recommend you give them a try.”

- Frank

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“I have always had prompt excellent service from Aquality plumbing at very reasonable rates. I recommend them to all my family and friends. And they continue to get the job done right the first time!!!”

- Mark R

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“Steve assessed and offered options on how to proceed. I was pleased with his service and honesty..”

- Happy Customer

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I am the manufacturer’s agent for Giant Industries water heaters in Alberta. In 2008 I was tasked to find a plumbing contractor that was very good in service, primarily water heater service and trouble shooting.

It has been ten years since Giant Industries has been using Aquality Plumbing in CALGARY to perform all of our warranty service in CALGARY. Aquality looks after the warranty service work on behalf of Giant.

In the ten years, I have never had a consumer tell me that Aquality Plumbing did not do a great job. I have never received a call where the consumer was not satisfied with their work that Aquality provided.

Today if I get a call from a consumer and for what ever reason it’s not a warranty call, I always recommend Aquality Plumbing because I have never had an issue and I know that the customer will get excellent customer service.

This company understands what it takes to create loyalty and to establish a great clientele. They understand customer service.

- Leo Payette

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“We have used Aquality for our plumbing several times now, and each time we know they will do a great job for a fair price. Thank you Dave!”

- Okotoks Ford

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“We have used Aquality and Plumbing on several occasions over the past several years and always found the service , friendliness, timeliness and pricing to be top notch! Have and will continue to refer and recommend Aquality Plumbing and Heating.”

- Mikel Judson

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“Aquality Plumbing and Heating is an integral piece of my real estate services.  Having Dave and the team at Aquality on my side allows me to provide my clients with a vast breadth of knowledge on plumbing and heating systems. One quick phone call helps answer questions, remove hesitations and fears, and provide peace of mind on various issues. Providing a professional contact enables them peace of mind to move ahead with their home purchases. Because of this relationship, I am able to provide my clients with more knowledge and value, resulting in more sales. Above all, Aquality provides exceptional services, unbiased advice, excellent customer care, and they take my client’s best interests to heart.  Any realtor looking to add value to their business should reach out to Aquality.  David is a trustworthy friend and Aquality is both my personal and professional go-to plumbing and heating team.”

- Rebecca Yarmaloy, Yarmaloy Real Estate Group.

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I would have been pleased to recommend AQUALITY Plumbing & Heating to all my Clients over the past nearly 10 years.

Here’s why!

“This past weekend I was showing a property to my Buyer Client and the home had a boiler and not the traditional Forced Air Furnace.  My client was not familiar with it and was instantly concerned.

I spoke with David Hornstein about the boiler and he suggested that he’d be pleased to talk with my Buyer and explain/ discuss the heating system.

They called him & had a great discussion, which removed their concerns. Currently they are now considering putting an offer in on the home.

That’s service… available on the weekend!”

- Rick Pollick, REMAX Realty Professionals

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“Chris, the plumber who attended my service call, was amazing. Professional, friendly, knowledgeable and efficient. The man is a pro! Thank you very much. I have had Dave attend a call for my wife and I in the past and the recommendation that Allan Herman gave us to use your services was the best thing that ever happened to us for our home and rental property needs. Thank you!

- Rory O'Connor

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“Service was excellent from start to finish. There was a quick response to my request for service; communication to determine my needs was efficient and the service technician Ted, was thorough, explained everything to me and was excellent to deal with.”

- Gail Heller

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“We always get good quality work done, by really nice guys, for a fair price.”

- Pauline Lindland

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“Professional, excellent communication, on time and good work.”

- Jim & Veronika Rowley


City-Wide Service Available. 24/7 Emergency Service

Serving Calgary since 2004

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